We use the following services to deliver your order:

DPD Classic home delivery solution, average time observed 24/48 h

DPD Predict - home delivery on appointment. Receiving your order on the day of shipping an SMS with delivery time slots (3H). Requires a valid mobile phone number. The time slot is reduced to 1 hour on the day your package is turned. Average time seen 24/48 hours

DPD PickUp - delivery of your parcel at a relay point near the Pickup service network (5500 relay points distributed in the national territory), you are informed of the availability of removal of the parcel in relay points by an email notification. You have 9 days to show up at the relay point to withdraw your order in which case the package is returned directly to the sender.

Colissimo - home delivery solution, average time noted 48 hours

DHL - home delivery solution, average 48 hours delay

In case of non-compliance of the delivered product or if damage should be reported on the delivery voucher of the delivery. Your reserves will ensure compensation. The deadlines are given for metropolitan France for indicative purposes especially for reasons of major forces such as strikes or bad weather preventing delivery which can not give rise to any cancellation of orders. In the event that the buyer is absent during the delivery he will have to approach the carrier to arrange a new delivery or go to pick up his order at the depot.